FAQ

What is the minimum qty of gold I can buy with XBank?

0.01 gram.

Can I withdraw physical bullion after I purchase gold on XBank?

Yes, you can withdraw gold bullion at our branch locations.

Can I sell my own gold bullion that I purchased elsewhere?

No, currently only gold purchased from XBank can be sold to crypto currencies.

How long does it take for a transaction to complete to buy gold?

The transaction time depends on the type of crypto currency used. For BTC, the transaction time is around 20 minutes, for ETH around 1 minute.

What type of bullion can I withdraw?

We use ShiningGold brand certified gold bullion. The smallest unit that can be withdrawn is 15.244 grams.